Legal

PRIVACY POLICY

Last Updated: January 2026

OUR COMMITMENT TO YOUR PRIVACY

MK Lounge on U ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our venue, use our website, or interact with our services.

INFORMATION WE COLLECT

Personal Information

When you make a reservation, purchase tickets, or contact us, we may collect:

• Name, email address, and phone number
• Payment information (processed securely through third-party payment processors)
• Date of birth and valid ID information (for age verification purposes)
• Reservation preferences and special requests

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address, browser type, and device information
• Website usage data and browsing patterns
• Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and confirm your reservations and payments
• Communicate with you about your bookings and our services
• Send promotional materials and event announcements (with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations and venue security requirements
• Prevent fraud and maintain the safety of our guests and staff

INFORMATION SHARING & DISCLOSURE

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, email services, and booking platforms that help us operate our business
• Legal Authorities: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, sale, or transfer of company assets

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications at any time
• Object to or restrict certain processing of your information

To exercise these rights, please contact us at mkloung@gmail.com or call (202) 518-1161.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

Types of cookies we use: Essential cookies (required for basic site functionality), analytics cookies (to understand how visitors use our site), and marketing cookies (to deliver relevant advertisements).

CHILDREN'S PRIVACY

MK Lounge on U is a 21+ venue. We do not knowingly collect personal information from individuals under the age of 21. If you believe we have inadvertently collected such information, please contact us immediately.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.